Archive for category Ramblings

V8 Supercars Sydney Telstra 500

I had the opportunity to attend the Season finale of the V8 Supercars at the Sydney Telstra 500 at Sydney Olympic Park. Below you will find my thoughts on the event as a whole, and some suggestions for next year, to make the event bigger and better!

We’ll start with the good stuff:

  • The Facilities: The race made great use of the facilities of Sydney Olympic Park:
    • Transport: BIG WIN, and the event certainly made use of the facilities that Sydney Olympic Park had to offer! Getting into and out of the event was very easy and efficient (except for the footbridges…see below)
    • Plenty of Toilets: Thanks to the many permanent toilet facilities around the place, you hardly ever had to queue or miss any action – a big plus compared to other racetracks.
    • The family zone was a winner (as was the Olympic Torch water feature to keep people cool), as were the many various places to sit and rest (mostly around the other pavilions).
    • Concerts: This worked well at the Clipsal500 and worked well here – great to see ANZ Stadium get a workout. Getting Cold Chisel ‘back together’ was a coup, and no doubt helped lure more punters off the couch.
    • Shade: There were plenty of places to go to get some shade, including the picnic tables in various parts of the precinct as well as inside the buildings – This is an absolute must with the weather in December in Sydney!

Now, onto some of the areas that need some work to be even better next time:

  • Track Crossings: There need to be more (at least 3 more). The Bigpond bridge next to the Novotel proved to be woefully inadequate, with long queues of people wanting to move inside/outside the track at various stages (start of qualifying, start of the race, home-time).
    • My suggestion would be to allow track crossing similar to the setup at Adelaide (where a lot of foot traffic arrives in the middle of the back straight – in between races they open the track for a few mins to allow a bulk group of people to cross the track). This would be especially useful near the Bigpond bridge. One small bonus is slightly less concrete walls we cannot see through.
    • There there needs to be another crossing somehow from the back of the pits to the pit-straight grandstands – the 2 nearest crossings are quite a distance away, often through very narrow walkways (see choke points, below).
  • Covered Grandstands: A shelter over the grandstands (again, a-la Clipsal500). I realise that the grandstands on the pit straight may not benefit with the setting sun in the afternoon, but it would help.
  • Grandstand airflow: The grandstands did not allow much airflow under the seats (other grandstands have a simple mesh arrangement; these grandstands were blocked). There was a great breeze blowing (hats, tickets and paper) onto the inside of the circuit – we could have done with that breeze in the stands!
  • Choke Points: There were a number of places around the track where you were down to 1-2 people wide, and created choke points. One of these had a raised step that I saw a few people stumble over. These choke points may be alleviated with more track crossings.
  • Super-screens: There were 14 super-screens at the track, and Tony Cochrane has come out and already said “…that if the post-event review determines there needs to be 20 big screens then they will be in place in time for next year’s Sydney Telstra 500.” The problem is not really whether there are enough, but of their placement. On the outside of the track near Bigpond bridge, I could see 3 screens from where I stood, my suggestion is to revise the placement of the screens.
  • Photography: With so much steel and concrete around, there were hardly any clear spots to take pictures of the racing action. We need the ability of both professional & amateur photographers to help tell the story and get the message out there about V8 Supercars. I’d suggest some more ‘open’ areas behind the racing action to be opened up; allow photographers (with requisite passes/checking) to use the large elevated Car-park to get some good high shots, and perhaps on some corners (like turn #8) setup some stands with clearer view of the track for photographers (perhaps limit time to a few minutes to allow people rotation?) Overall there could be a little less steel in some places where it is no danger (like looking down the ‘roller-coaster’ straight from turn 8 towards turn 9)

Overall I thoroughly enjoyed myself and believe the event was a success. I am not sure the V8 teams ever had so much ‘comfort’ in a large, covered, breezy building to work on their cars in between races! I will be back next year and hope the event gets bigger and better!

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Channel 7’s 2009 Bathurst 1000 coverage

The 2009 V8 Supercars Bathurst 1000 has been run and won, by the best team on the day. They drove a faultless race and kept their heads throughout the day. There are many others out there who can write up the story very well, however I decided to dedicate this post to the TV coverage provided by Channel 7 (in Sydney).

In no certain order, here are my thoughts to Channel 7:

  1. Use one of your un(der)used ‘digital’ channels to broadcast the ENTIRE race non-stop – Have your ads picture-in-picture with the sound, BUT keep the main part of the screen active with the race. We may actually see some of incidents you happened to miss whilst showing the ads.
  2. Please provide a run-down of how each car is doing instead of switching to another ad break. A 5-10 second update on each car would be great. During your hourly update you told is how the FPR car caught fire, but little of the other players who struck trouble. Jason Bright got back onto the lead lap. How? We won’t know from your telecast because it barely rated a mentioned!
  3. Since the race is not beamed 100% live to our telly (2-3 mins delay from what I have heard, this is not substantiated, but we all know it’s a little behind) surely you could have timed your ads better. There were a couple of times where you had 3-min ad breaks sandwich 1 min of racing (albeit under the safety car). One way to think of it (courtesy of @erkpod on Twitter) “Ch 7’s ad campaign keeps getting interrupted by some car race #bathurst1000
  4. You had so many little cameras in great places but did not use them enough!
    • The wing-cam on the Kelly’s car was great, would have been great to see more.
    • Whatever happened to cameras out ‘over’ the track as in days gone by?
    • The camera in the footwell of the car, complete with external footage and the V8 sound is phenomenal – we need more of it. One great comment by @StevePizzati: “Dear Ch.7 please please show more on-board laps (with footwork) where all commentators shut the hell up! Signed V8Supercar fans #Bathurst1000“.
  5. Mark Beretta and Matthew White aren’t adding value to the commentary so feel free to deploy them elsewhere.

Many Many thanks go out to a number of Twitterers who helped make the 2009 Bathurst experience better than just watching it on telly: @VSSSCOM, @themolk, @queenslandchic, @FJBurlinson, @alikat2k, @erkpod, @stevepizzati, @TonySearl, @awhisper, @neop26, @obliterated, @talking_Stones, @TouringCarTimes, @Wakdem, @VenessaHunt, @terryicarter, @GTRoberts, @SherieheartsRob, @swgn, @psycik, @KeithSteelAU, @stevebiddle, @missmoochacha, @rosscity, @mavric35, @jodes77, @FraserIsland, @jimmysmalls, @sweeeet__x, @paul_marshy64, @gleno_, @eskimo_dan, @rhettblanch.

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Freaky Stuff Happens

As some of you will know, my planned trip to New Zealand to celebrate my 10th Wedding Anniversary was thrown into chaos due to the Apocalyptic elements of Sydney weather early this morning (SMH article, Flickr photostream, BOM warning).

Whilst at the airport, the Air New Zealand staff did the best they could to explain the situation (in essence, no planes landed in Sydney to take passengers to NZ…simple really) due to limited visibility over Sydney. Our first flight (7am) was cancelled due to engineering issues so were provided a meal voucher to the food court (awesome!) and put on later flight (9:30am). At 7:30am it was apparent nothing was coming into or out of Sydney; the 9:30am was cancelled (due to weather) + the best we could do was call Reservations and make changes. I had confirmed seats on the same flight on the 24th, so decided to go home and make alternate arrangements for the rest of the trip.

Whilst on the phone with United (as the flights were booked through United, not Air New Zealand), I got to speaking to a lady by the name of “Chen” who helped me change my flights, and she was so lovely asking if it was OK to put me on hold many times. (Of course it was OK, I have worked in Customer Service and know how things work), to which I joked “sure it’s OK, I’m not going anywhere yet!” We got to chatting and I said to take her time as I understood there are delays in making changes and I didn’t mind waiting, at which point I asked her “how are other passengers/callers handling things?”

“Grant me the serenity to accept the things we cannot change, courage to change the things we can and the wisdom to know the difference”

She said it’d been quite a tough morning as the majority of the callers were screaming, mad, angry and frustrated that their plans were thrown into chaos as well. I explained to her that Freaky Stuff Happens beyond our control, and getting mad at others over stuff you can’t control is stupid. I explained that I had time and wasn’t going to get mad, and wonder why others would get in such a way over something they can’t control. She replied “thanks very much for sharing that with me, it helps to get through the day to hear such kind words”

I believe I helped change the way her day will pan out, But wonder where other peoples’ heads are? When the Freaky Stuff Happens, knowing what you can control and what’s beyond your control should help you best direct your energies to achieve a resolution. Screaming at customer service people over the phone for no Freaky good reason is pointless, damaging and unproductive.

To anyone out there in a customer service role ‘affected’ by today’s Freaky Stuff, I wish you all the best to get through the tough day ♥☺♥.  To all people inconvenienced by today’s Freaky Stuff, revel in the different day this is turning out to be, and don’t turn into an ugly zombie!

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Future Summit

Yesterday, I was a remote participant in the Future Summit held in Melbourne on 18th & 19th May 2009. I participated through Twitter, by interacting with attendees at the event, responding to questions & posting comments to various twitterers attending the various sessions on the program.

To me, it felt like I recieved a condensed, highly concentrated (as in I received the core nuggets of each presentation as it happened) presentation without the fluff. Do I feel like I participated? Absolutely yes! Through posing questions to the attendees and having questions and comments retweeted helped me better understand what was being presented and also to get a feel for the mood of the audience.

Things I liked:

  • I got a good feel for what was presented
  • I could ask questions
  • I threw in some of my own comments (which were commented on by others)
  • I had a number of my posts re-tweeted to a wider audience
  • I picked up a number of new followers (which seems to be the holy grail of Twitter [to some people!])
  • Having the Twitter back-channel provide on-the-spot comments from the sessions

Things I missed:

  • The ‘hubbub’ that occurs in audiences when something contentious, alarming or incorrect is mentioned
  • The camaraderie of the audience who shared some of my thoughts/comments – it would have been great to be there and interact with others

Things I inferred/picked up from the comments being made by the attendees:

  • For one of the sessions, the panel kept asking/answering their own questions, not allowing the session to be participative!
  • From the tweet messages, the wrap-up from Julie Bishop seemed to lose the audience and not really achieving it’s intention (of bringing everything together to a close)
  • There seemed to be no actions/action plan we could see/walk away with

Ultimately, I felt like I had been participated in this event, probably more due to the retweeting and interactions with other tweeters.I may even have opened up a can of worms with this comment I made:

It sure is a waste gathering people together to hear the panel talk amongst themselves! Save the CO2 and webcast it :-P

Who’s to know that next time they don’t just have it as a webcast, or a combination of webcast & live sessions – Twitter certainly helped me get a feel for things in real time!

I’d like to thank @SamMutimer, @mspecht, @kcarruthers, @geehall1, @amoyal, @nathanhulls + others for all retweeting my posts/asking questions! :-)

Not a recession!

What we’re currently experiencing is not a recession (or a depression).

Steve Ballmer (Microsoft CEO) recently (Stanford UniversityMay 2009) said “...what we have been suffering through is no normal recession, but rather a reset to a lower level, a kind of severe rejiggering of the economy that has happened just four times in the past 200 years.

Well said.

There are also claims that not even economists could predict the events we have all seen as their models of prediction simply were outdated and not updated with information about new financial ‘products’ such as Collateralized Debt Obligations (CDO). In a way, I think many many people were blinded by the greed/growth being experienced – in this case it really does fit the cliche that ‘what goes up must come down’.

What’s the moral of the story? I hope more people become educated about money, where it comes from and how it’s used more than they do today. In a way it’s easy to blame the households that took out too-large mortgages underpinning the CDO’s but that would be glossing over the systemic problems brought about at many levels of the finance/banking industry that really showed how internally frail the whole system was. House built of sticks?